Terms of Service

1. The Service

Sprint Buddy is a software-as-a-service platform for agile teams. It synchronizes sprint and issue data from connected tools such as Atlassian Jira, generates reports and retrospective insights, and automates selected project management workflows. We may add, change or discontinue features to improve the Service.

2. Accounts

You need an account to use most features. You are responsible for the accuracy of your registration details, for keeping your credentials confidential and for all activity under your account. Notify us immediately at support@sprintbuddy.com if you suspect unauthorized access.

3. Workspaces and roles

Data is organized into workspaces. Workspace owners and admins can invite members, assign roles, manage integrations and remove access. Members can see the data shared within their workspace. The workspace owner is responsible for who they invite and what data they share.

4. Connected tools

When you connect Atlassian Jira or another supported tool, you authorize Sprint Buddy to access that tool within the permissions you grant. You must have the right to connect the account and to process the data it exposes. You can revoke the connection at any time in Settings or in the provider's own settings.

5. Acceptable use

You agree not to:

• use the Service unlawfully or in breach of third-party rights;
• upload malicious code or attempt to disrupt, overload or reverse engineer the Service;
• circumvent access controls, plan limits, quotas or security measures;
• resell, sublicense or provide the Service to third parties outside your subscription;
• submit content you are not entitled to submit, including personal data you have no lawful basis to process.

6. AI features

Some features generate content with AI models. AI output can be inaccurate, incomplete or unsuitable for your context, and you remain responsible for reviewing it before relying on it or acting on it. AI output is not professional, legal or financial advice. Your content is not used to train third-party foundation models.

7. Subscriptions, billing and taxes

Paid plans are billed in advance on a recurring basis through our payment provider. Prices are shown on the pricing page and may include or exclude VAT depending on your location and status. Subscriptions renew automatically until cancelled. You can cancel at any time and keep access until the end of the current billing period.

8. Refunds and cancellation

Except where mandatory consumer law requires otherwise, fees already paid are non-refundable and partial periods are not pro-rated. If you believe you were charged in error, contact support@sprintbuddy.com within 30 days and we will review the charge.

9. Trials, plan limits and fair use

Free plans, trials and usage quotas (including AI usage and seat limits) may be applied, changed or withdrawn. If usage significantly exceeds normal patterns, we may throttle features or ask you to upgrade.

10. Your content and ownership

You keep all rights to the data and content you submit or synchronize. You grant us a limited licence to host, process and display it solely to operate and support the Service. We own the Service itself, including its software, design and trademarks; nothing here transfers those rights to you.

11. Data protection

Our processing of personal data is described in the Privacy Policy. Where we process personal data on your behalf as a processor, the Data Processing Agreement (DPA) applies and forms part of these Terms.

12. Availability and support

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance, provider outages and events beyond our control can affect availability. Any service-level commitments are described on the SLA page and apply only to eligible paid plans.

13. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you materially breach these Terms, fail to pay, or if your use creates a security, legal or operational risk. After termination we delete or anonymize your data in line with the retention rules in the Privacy Policy.

14. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the Service will be error-free or that output will meet your requirements.

15. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, lost profits, lost revenue or lost data. Our total aggregate liability arising from or relating to the Service is limited to the fees you paid in the twelve months before the event giving rise to the claim. Nothing limits liability that cannot be limited by law.

16. Indemnity

You will defend and indemnify us against third-party claims arising from your unlawful use of the Service, your content, or your breach of these Terms.

17. Changes to these Terms

We may update these Terms to reflect changes to the Service, our providers or applicable law. Where changes are material, we give reasonable notice before they take effect. Continuing to use the Service after the effective date means you accept the updated Terms.

18. Governing law and disputes

These Terms are governed by the laws of the Slovak Republic, without regard to conflict-of-law rules. The courts of the Slovak Republic have jurisdiction, except where mandatory consumer protection law gives you the right to bring proceedings in your country of residence.

19. Contact

Precision Systems, operator of Sprint Buddy, Kukucinova 52/2, 831 03 Bratislava, Slovakia. Company registration number: 56305117. Support: support@sprintbuddy.com.